The articles listed below are to help our customers with common issues that they may have when they are troubleshooting their water cooler. Please use the articles below to discover basic water cooler troubleshooting tips.
If you require more detailed water cooler troubleshooting tips then we are at the end of the phone and ready to assist customers with detailed information. If you need more assistance then please email contact@thewaterdeliverycompany.com or call 0845 006 3309.
If you need us to come and assist you at your office and home we have a range of water cooler maintenance and sanitisation options. We can have a water cooler engineer available to sanitise your water cooler on a three monthly basis and who are available for call outs if you are struggling to troubleshoot a problem with your water cooler.
The Water Delivery Company is one of the UK’s leading bottled water cooler companies. We have been based in London since 2003 and provide rental water coolers and also options for customers looking to purchase water coolers. We are a family-run business providing the UK’s widest range of water coolers.
No water coming out of water cooler
You have probably reached this page if you have no water coming out of you water cooler - we can help. Bottled water coolers are relatively straight forward pieces of equipment and fairly easy for customers to troubleshoot. We will of course send out engineers to site if your water cooler is not working but [...]
Water Cooler Leaks – and What To Do!
Water coolers will occasionally leak - and when they do its important you know exactly what to do and to do it quickly. Below we demonstrate the most common reason for 'water cooler leaks' and exactly what you should do to prevent upset and water damage, and some easy taps. 1) Please check the drip [...]
How To Change The Bottle On Your Water Coolers
The Water Delivery Company, in a response to a number of requests from our clients, are pleased to present a series of short films addressing the most common problems facing clients that have water coolers in their office, and simple instructions on how best to trouble shoot those issues! Today we have Mitch demonstrating the [...]
Sanitising a water cooler
The Water Delivery Company sell customers a wide range of bottled water coolers for use in the office or the home. While this can save customers money in comparison with renting a water cooler it is important that customers santise their water coolers on a regular basis. This ensures the hygenic integrity of the water [...]
Troubleshooting your water cooler
Here at The Water Delivery Company HQ we often get calls from customers seeking water cooler troubleshooting advice. So we thought it was about time we published a list of common water cooler issues to save you, our valued customers, time. The first step in troubleshooting your water cooler is identifying the problem [...]
Storage of Bottled Water for Water Coolers
The Water Delivery Company deliver customers Spring Water in 19 litre and 12 litre reusable bottles - this water is then stored and consumed by customers within a short timescale - typically within two weeks but this can be up to three months. Therefore we think it is important that customers should have full details [...]
