How do I get my Water Dispenser Back up and running?

Back to work – using your water cooler safely

If you are returning to work after lockdown, by following these simple instructions, you should have your water dispenser back up and running in just a few minutes:

Bottle dispensers:

  • Ensure the cooler is switched on
  • Remove the bottle, drain the dispenser through the taps
  • Fit a new bottle and flush approx. 2L of water through both taps and dispose of the water
  • Clean the taps and dispensing area with food-safe sanitiser spray or wipes
  • Wash drip tray in the sink or dishwasher in hot water and detergent
  • If your bottled cooler has had a bottled removed for longer than 3 weeks, every effort should be made to sanitise your dispenser. Please Email us (or call 0330 123 3309) to arrange a sanitisation. Please bear with us during this time, we are getting to our customers as quickly as we can.

Mains-fed dispensers:

  • Ensure the power and water supply to the dispenser are turned on
  • Flush approx. 5L water through both taps and dispose of the water
  • Clean taps and dispensing area with food-safe sanitiser spray or wipes
  • Wash drip tray in the sink or dishwasher in hot water and detergent

Hot water dispensers:

  • Switch the dispenser back on and allow it to reach temperature
  • Once up to temperature, drain the tank and allow to re-fill
  • Clean tap and dispensing area with food-safe sanitiser spray or wipes

 

Hygiene Packs Now Available

Email us (or call 0330 123 3309) to enquire about one of our water cooler hygiene kits. The kit contains everything you need to keep the outside surfaces of your water cooler safe and clean for your users:

  • 1 x 150ml sanitising solution spray
  • 1 x disposable, food-safe, sanitising gloves 100/pack
  • 1 x centre-feed paper roll 40m

Hygiene Kit for exterior surfaces

Please remember that drinking water from a water dispenser is one of the best and most sustainable ways of providing safe and hygienic hydration.

Should you experience any problems in getting your water dispenser back up and running, or would like to speak to us about our hydration solutions, including our new Contactless Water Coolers, please contact us using the form below. Alternatively Email our team or call 0330 123 3309 and we’ll get straight back to you.

 

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