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General Water Cooler FAQs

At The Water Delivery Company, we stock and deliver a wide selection of water products to customers across the UK. We pride ourselves on our range of hydration solutions that offer the ideal way to provide your environment with refreshing drinking water. Something else that we take seriously is our high service standards. Ensuring that our customer base that stretches through all sectors of London have a hydration solution that is operating optimally is our primary aim. With over 10 years of experience in the water industry, we have come across some general questions that people have asked regarding our water cooler services. Well, let’s get started in answering your water cooler FAQs:

How Many Bottles Of Water Does Our Company Need?

Working out how much water your staff and customers will go through can be quite a tough task. We recommend that for every 10 members of staff, you should order 2 x 19-litre bottles per week. This will obviously change depending on weather, attitudes towards health as well as temperatures in the office. If you have quite a high traffic environment, we recommend that you look to rent or purchase a plumbed-in water cooler for an unlimited supply of drinking water.

Who Will Sanitise Our Water Coolers?

If you would like to sanitise your water cooler, we offer a sanitisation kit with detailed instructions on how to clean your water dispenser. We do recommend that you use a water specialist to sanitise your water cooler and change your water filters (plumbed models) every six months.

Does My Water Cooler Have A Maintenance Plan?

If you would like to have your water cooler serviced, we offer a maintenance agreement for 1 year to 3 months. We do recommend that you purchase the maintenance agreement as any problems that do arise will not come out of your own pocket or the business’.

When Do You Deliver Water?

If your order is received before 12 midday Monday to Friday, we’ll aim to despatch it the same day. Orders received after 12 midday will be despatched the following working day. You should receive your delivery within three to five days of despatch with standard delivery, and within 24 hours of despatch with next day delivery.

Where Do You Deliver Water?

As our name suggests, we are London’s water delivery company. We stock, deliver and install our water dispensers in numerous environments across London. We offer a reliable water delivery service to customers within the M25.

If you would like to rent or purchase water cooler from us, please do not hesitate to contact us on 0330 123 3309. Alternatively, you can fill in our contact form on our website and we will get back to you

The Water Delivery Company
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