Help! My Water Cooler Is Not Cooling

Are you having trouble getting your water cooler to cool down? Do not fear! The Water Delivery Company are here to help with this quick troubleshooting guide.

There could be many different reasons as to why your watercooler is not cooling, try the following:

  • Make sure that your water cooler is plugged on by the mains socket and that the plug is pushed into the wall. (It may sound terribly simple but it is often the problem!)
  • Double check that the switches on the back of the cooler are on. You can tell if it is by looking at the light by the switch. If they are not illuminated, try completely unplugging your machine and plugging it back in.
  • Try resetting your water cooler. This is very easy to do: First, remove a few cups of water from your machine, then completely unplug your water cooler from the mains. We then suggest leaving your machine for 24 hours before switching it on again. After 24 hours, plug it back in and wait 6 hours for the water to adjust to a cooler temperature. Should your water still not be cool, we would advise getting touch with us.

Should any of the above not helped to fix your water cooler, please contact one of our friendly customer care team and we will gladly send out a technician to help you.

At The Water Delivery Company, we stock a range of hydration solutions, ideal for all sectors in business. From stylish water coolers to outdoor drinking fountains, we are sure to have something perfect for you.

To view our full range of products, why not head over to our website. Alternatively, you can give us a call on 0330 123 3009 and we will be sure to help you out.

The Water Delivery Company
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