Help! My Water Cooler Is Leaking!

The Water Delivery Company has recently published a troubleshooting guide for our water coolers aimed to save our clients time. We receive a great deal of calls concerning water cooler problems and most often than not these issues can be fixed without much hassle.

Here is a step-by-step guide to solve any problems which you may encounter with your water cooler. We’ve included a potential problem arising from a specific cause, followed by a solution to your problem.

The Water Cooler Is Not Cooling

Check that your water cooler is plugged in and check that the mains power feed is on.

There Is No Water Coming From Your Water Cooler

Probably an air lock issue. Remove the water bottle from the water cooler and place it back on.

Water Leaking From The Water Cooler

Check that the bottle you are using contains water, most of the time there are hairline cracks in the water bottle. Simply remove the water bottle and replace it.

The Drip Tray Is Leaking

Your drip tray may need to be emptied – it is probably overflowing.

The Taps Are Leaking

Make sure the faucets are tight, simply twist the faucet in a clockwise direction.

Sanitisation Of Your Water Cooler

We recommend that you let one our experienced technicians service your water cooler. If you decide to do it yourself then follow our step-by-step guide.

How Do I Change The Water Bottle

We recommend that you check out our video tutorial on how to change a full water bottle.

Water Bottle Has Gone Green

This is due to sunlight, we suggest that you keep your water cooler out of the sun. Simply clean the water bottle and replace it.

Correct Way To Store Water Bottles

We recommend that you store your water bottles in areas that do not come into direct contact with sunlight.

For more information or for further assistance give us a call on 0845 066 3309, our trained staff are ready to handle your queries.

The Water Delivery Company
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